Referral Services Assistant

  • location: Westchester, IL
  • type: Temp to Perm
  • salary: $18.69 per hour
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job description

Referral Services Assistant

Randstad has an exciting opportunity currently available in the Westchester area!

Responsibilities:
Primary duties may include, but are not limited to: Initiates and manages clinical referrals for participants registered in a disease management or health program. Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources. Reviews referrals for completeness and follows up for additional information. Assigns referrals to staff. Verifies insurance coverage and obtains authorizations from insurance plans. Maintains database of insurance companies for verification of coverage, accepted plans, and requirements for patient eligibility. Contacts physician offices to obtain demographic information or related data. Enters referrals and documents communications in system.

Working hours: Monday-Friday, 12:00 PM - 8:30 PM

Skills:
-Customer Service
-Computer Proficiency

Education:
High School

Experience:
Experienced

Qualifications:
-High School Diploma or equivalent
-1-3 years of experience in a healthcare call-center or customer service
-Previous healthcare/insurance experience is required


Please feel free to contact us if you have any additional questions!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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