Client Services Specialist/Office Assistant

  • location: Washington, DC
  • type: Permanent
  • salary: $38,000 - $45,000 per year
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job description

Client Services Specialist/Office Assistant

Randstad Professionals in DC is currently seeking a Client Services Specialist for a Law Firm located within the DC area. This Direct Hire opportunity has a salary ranging between $38,000 - $45,000 annually. Previous Law Firm environment experience is highly preferred.

Responsibilities:
-Answer incoming calls and transfer calls as necessary
-Take messages from callers, check voice mails and emails
-Greet guest/visitors coming to the office
-Schedule and reschedule meetings and conference rooms; also coordinate catering services
-Coordinate visitor office spaces and setup
-Assist staff with travel, special arrangements, lodging, transportation, etc
-Respond to all requests in a timely manner
-Assist with mail deliveries
-Manage front desk equipment: printer, fax machine, copier, etc
-Manage office supplies

Working hours: 8:00 AM - 5:00 PM

Skills:
-Organisational skills
-Attention to detail
-Exceptional multitasker
-Excellent communication skills
-Courteous
-Great customer service skills

Education:
High School

Experience:
Experienced

Qualifications:
-Prior front desk experience in a professional and/or law firm environment a plus.
-Ability to learn and utilize EMS system.
-Exhibit a willingness to be flexible and work alternative shifts and share in overtime as necessary to ensure adequate coverage during weekdays, weekends, holidays, and social events.
-Working harmoniously with co-workers, and those departments that provide service to the conference center, including Catering, Office Services, and ITS.
-Requires the daily usage of an in-ear communication device.
-Great client services background, with emphasis on organization, initiative, and attention to detail.
-Ability to accomplish requirements of position in high volume work environment which requires excellent time management and multi-tasking skills.
-Excellent verbal and written communication skills with emphasis on exceptional interpersonal communication skills, including the ability to listen to issues affecting the conference center and propose solutions.
-General knowledge of audio-visual systems to allow basic set up for microphones and other technology used to support meetings.
-Proficiency in the MS Office Suite


If you are interested in pursuing our opportunities, please send a Word document attachment of your resume to james.wagner@randstadusa.com with "Client Services Specialist" in the subject line. Thank you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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