Customer Service

  • location: Chandler, AZ
  • type: Permanent
  • salary: $17 per hour
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job description

Customer Service

Our client, a large bank located in Chandler, AZ has a need for 21 Customer Service Reps. These are Permanent roles paying $17.00 an hour PLUS commission!!!


Shift:
Training schedule: Monday-Friday 8:30am-5:00pm (6 weeks)
Shift to follow training: Monday-Thursday 1:00pm -10:00pm & Sunday 10:30pm-7:00pm (Friday & Saturday off)



Our client offers:
Incentive opportunities for meeting and/or exceeding critical performance standards.
Opportunity for advancement with structured career development paths.
World-class suite of benefits including tuition and child care reimbursement and employee discount programs.

Responsibilities:
Inbound call center taking incoming calls regarding customers' credit card, checking and savings account concerns.
Responsible for up-selling and recommending other banking products that can benefit the customer.
Navigating multiple computer systems while interacting with the client.

Working hours: 1:00 PM - 10:00 PM

Skills:
Must have inside sales experience (cross selling or upselling)
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays.
Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections.
- Is comfortable with ongoing change and learning new technology/processes.
- Has a minimum of two years of sales experience with cross-selling, upselling or referring products.
- Has at least an intermediate level of proficiency with computers.
- Is self-motivated with excellent organizational skills.
- Has strong decision-making and problem-solving skills.

Education:
High School

Experience:
Experienced

Qualifications:
Experience in the banking/financial industry.
?? Experience working in a call center.
?? Experience in telephone sales.


Available to interview ASAP

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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