Call Center Representative Inbound
Randstad is now recruiting Call Center Representatives for a large health care company in Westchester, IL 60154! In this role your main responsibility will be acting as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources. The pay for this position is $18.69 and it is temp to hire. The training schedule is M-F 9-5:30pm and after training it is M-F 12-8:30pm. If you are selected for permanent hire there is a work from home opportunity after 6 months meeting the criteria. Apply now to get your foot in the door with this great company and start your new career today!
Initiates and manages clinical referrals for participants registered in a disease management or health program.
Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources.
Reviews referrals for completeness and follows up for additional information.
Assigns referrals to staff. Verifies insurance coverage and obtains authorizations from insurance plans.
Maintains database of insurance companies for verification of coverage, accepted plans, and requirements for patient eligibility.
Contacts physician offices to obtain demographic information or related data.
Enters referrals and documents communications in system.
Working hours: 12:00 PM - 8:30 PM
Receptive to feedback
Call center, customer service, and call de-escalation experience
Health Care experience preferred
High School Diploma/GED
Must be able to pass a background check
Apply now by attaching your resume with your phone number or send it directly to firstname.lastname@example.org with a subject line of "Westchester CSR"
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.