Customer Service Entry Level

  • location: San Jose, CA
  • type: Temp to Perm
  • salary: $17 per hour
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job description

Customer Service Entry Level

Are you able to effectively communicate with customers and co-workers? We are looking for a well-spoken individual for a customer service support role in a professional office environment. If you are interested in working with an established company and have a can-do attitude, I'd love to talk to you!

Responsibilities:
Customer assistance online and over the phone (50-60 incoming calls / emails daily)
Answering inbound calls in a timely manner
Listen and understand customer requests, questions and complaints
Direct calls to proper department
Navigate caller through the website
Respond to emails and voicemails in a professional and timely fashion

Working hours: 8:00 AM - 5:00 PM

Skills:
Exceptional customer service skills
Excellent written and verbal communication skills
Outstanding problem solving skills in fast paced, on-the-fly environment
Ability to multitask and prioritize effectively
Desire and ability to pay extreme attention to detail in a distracting work environment
Accurate data entry
Comfort with Microsoft Office and databases
A sense of humor
Willing to adjust responsibilities as needed-flexibility is a must!

Education:
High School

Experience:
Entry Level

Qualifications:
1-2+ years of experience in a call center or customer service position
High school diploma or equivalent
Must be eligible to work in the United States
Must be 18 years or older


If you are interested and qualified for this position please apply! You can also send your resume to Julianne Sisinni and julianne.sisinni@randstadusa.com!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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