Customer Service Intermediate level

  • location: Fort Lauderdale, FL
  • type: Temp to Perm
  • salary: $18 - $19 per hour
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job description

Customer Service Intermediate level

Randstad is proud to partner with one of our top clients in Fort Lauderdale as they expand their customer service/vendor management team. If you are looking for a new role with lots of opportunity to grow and develop, this is the role for you! Apply directly by sending your resume to: zoe.markowitz@randstadusa.com

Responsibilities:
Schedule for role: M-TH: 12PM-9PM / F: 9AM-6PM & on call weekends/nights every 2 weeks - lots of overtime available!

??? Dispatches all preventive maintenance calls and follows up with vendors to ensure all calls are completed within the month of dispatch
??? Follows up on preventive maintenance calls; prepares and submits quotes per company and customer guidelines
??? Dispatches all service calls for the assigned locations and ensures all deadlines are met
??? Provide detailed notes to customer 3rd party websites.
??? Processes paperwork daily per company guidelines
??? Updates customers daily on the status of any service requests (from receipt to completion)
??? Communicates daily with vendors
??? Recruits qualified vendors to service locations/customers
??? Performs on call duty per on call schedule

Working hours: 12:00 PM - 9:00 PM

Skills:
- Strong communication skills both written and verbal
- Able to multi-task, works well under pressure and in a fast-paced environment
- Driven

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
Must have experience developing customer relationships, utilizing Excel, and working in a fast-paced environment

MUST BE ABLE TO WORK SCHEDULE: M-TH: 12PM-9PM / F: 9AM-6PM & on call weekends/nights every 2 weeks - lots of overtime available


Send resumes directly to: zoe.markowitz@randstadusa.com for immediate consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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