Customer Service - Outbound

  • location: Chandler, AZ
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Customer Service - Outbound

Our client in Chandler is looking for a customer service representative to join their team. This client has been dedicated to providing accurate, reliable and easy to use instruments accompanied by exceptional customer service and technical support. The ideal candidate will provide information and materials in response to customer inquiries, issue RMA's, fulfilling requests, and close customer orders. The is a full-time role, Monday through Friday from 7 am to 4 pm.

Responsibilities:
Provide telephone support to customers as needed
Close repair orders
Update customer on instrument status as needed
Close all warrant/extended warranty orders
Process orders for timely delivery
Follow up on opened RMAs that have not been received

Working hours: 8:00 AM - 5:00 PM

Skills:
-Excellent Communication skills, both written and verbal

Education:
High School

Experience:
Experienced

Qualifications:
-High School Diploma
-Knowledge of domestic shipping protocols
-Knowledge of the MS Office Suite of Programs


If you are interested, please apply or for immediate consideration, send your resume to mikella.borstad@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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