The Specialist, Operations will be responsible for responsible for maintaining expected service level of all Client shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to Client customers.
-Track, trace and monitor company shipments and update the status with complete notes.
-Perform clerical processes related to the company business. Process routine customer information in support of transportation, billing and/or collection efforts.
-Monitor the Web, fax, and voice mail for service provider updates.
-Maintain data for specific customers, markets, products and/or processes as required.
-Assist and support coordinators, supervisors and managers with various business needs.
-Communicate to company Coordinator or Supervisor any issues or problems that may put a shipment in jeopardy of failure.
-Confirm charges from service providers as needed.
-Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
-Perform miscellaneous job functions to assist with operations, sales efforts, contracts and billing.
-Compliance with company C-TPAT security procedures.
-Other duties as assigned.
Working hours: 10:00 AM - 6:30 PM
-Ability to multi task
-Work well with others
-Able to use Microsoft office
-Minimum of a high school diploma or equivalent required
-1-3 years of experience in the transportation industry
-Must be willing to work flexible hours and various shifts
-Proficiency in Microsoft Office suite, internet, web-based
-Maintain stable performance under pressure or opposition
If you are interested in this opportunity, please give us a call at 717-540-7759, or email me at email@example.com. We would like to get you scheduled for an interview ASAP.
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