Customer Service Intermediate level
Do you enjoy working with people? Do you consider yourself a self-starter ad enjoy problem solving? We are currently working with a vacation rental company located in Ponte Vedra Beach. They are looking for a Guest Service Representative to join their growing team. This position would be tasked with fielding inbound phone calls from both property owners and tenants in regards to any maintenance needs that are needing to be completed. There will be a high level of follow-up to ensure maintenance has been completed and customer satisfaction is at a high level. You will work 40 hours a week that could be anywhere between the hours of 6:30AM to 10:00PM Monday through Sunday.
* A FLEXIBLE SCHEDULE IS REQUIRED *
- Field all inbound calls
- Coordinate with maintenance and vendors to ensure service requests are completed
- Follow-up with all parties involved
- High level of customer service
- Ability to work a flexible schedule
Working hours: 6:30 AM - 10:00 PM
- Excellent written and verbal skills
- Ability to multi-task
- High attention to detail
No Degree Required
- Customer focused mindset
- Urge to grow within a company
- Hospitality/Hotel/Property Management experience is preferred
Please hit the 'easy apply' button to the left of this page.
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