Customer Service Intermediate level

  • location: Lincoln, NE
  • type: Temp to Perm
  • salary: $18 - $19 per hour
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job description

Customer Service Intermediate level

This customer service role involves answering calls to service current customers. This is a customer service only (no sales) position and is 100% on the phone (no email or chat).

This position is training from 8am-5pm for 7 weeks, then transitions to a later shift (3 options).

Responsibilities:
- Answering incoming calls
- Documenting calls
- Meeting assigned metrics

Working hours: 8:00 AM - 9:00 PM

Skills:
- Customer service
- Communication
- Basic computer skills

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
- 1+ years customer service experience (call center center experience preferred but not necessary)
- Excellent written and verbal communication skills
- Ability to use basic computer systems


*All applicants are required to show proof of U.S citizenship and submit to a background check, drug test, and security clearance check.*

If you are qualified and interested, please apply here or email your resume to lauren.anderson@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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