Call Center Representative Inbound

  • location: Omaha, NE
  • type: Temp to Perm
  • salary: $15 - $16 per hour
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job description

Call Center Representative Inbound

Customer Service Representative
Sunday-Thursday
7:00-3:30 or 8:00-4:30
Omaha, NE
$15.00-$16.00/hr

Responsibilities:
Handles inbound calls, which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Handles customer service inquiries and problems via the telephone. May answer inquiries, resolve problems, and promote products/services. Researches problem areas and documents processes used to correct issues.

Working hours: 7:00 AM - 3:30 PM

Skills:
Customer service focus
Ability to multitask
Computer savvy
Fast-paced

Education:
No Degree Required

Experience:
Experienced

Qualifications:
Must have two years of call center experience (inbound or outbound)
Must have stable work history
Must be willing to submit to a background check and drug screen
Data entry experience is a plus but not required


If you are interested in this position please apply online and call the office at 402.333.0160.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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