Customer Service

  • location: Farmington, CT
  • type: Temp to Perm
  • salary: $16 - $18 per hour
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job description

Customer Service

We are currently seeking a Customer Service Representative for a manufacturing company located in Farmington, CT. This is a temp-to-hire paying $17-$20 per hour. A background in a Manufacturing setting is required. If you qualify and would like to work for a dynamic manufacturing company, please email me your resume Amanda.Angulo@randstadusa.com

Responsibilities:
The Customer Service Representative is responsible for reviewing all incoming order confirmations for purchase orders placed by Spare Parts Buyers and Expediters. The representative should make corrections to part numbers, delivery dates, etc. and communicate changes in the delivery time to the appropriate team. Candidates also responsible for communicating and correcting price changes and lead time as confirmed by the Supplier and approved by us

Working hours: 8:00 AM - 5:00 PM

Skills:
The statements below are intended to describe the general nature and level of work in this position. They are not intended to be an exhaustive list of all responsibilities. The position may require that employees perform other duties as assigned.

1)-Monitor the Order Confirmation Inbox
2)-Review the Order Confirmation and compare it to the Purchase Order in SAP
3)-Update delivery dates in SAP Purchase Order
4)-Inform Expediting Team of updated delivery dates
5)-Inform Central Purchasing of price variances on Spare Parts from External Suppliers
6)-Update lead time and pricing in SAP Information Record when applicable and appropriate
7)-Monitor the unconfirmed purchase orders and follow up with Suppliers as needed
8)-Review the past due Purchase Order report and follow up with suppliers to expedite delivery

Experience

The candidate must have good communication skills (verbal and written) be well organized and have strong attention to detail.

Education:
Associate

Experience:
Entry Level

Qualifications:
Education
High School Degree or above.


Experience with SAP or another ERP system is a plus.

Apply and interview in-person or by video today! We are ready to help you go to work in just a couple of weeks! Call, email amanda.angulo@randstadusa.com, or text (860) 578-4740 with questions or to express interest.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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