Merchandising Support & Operations Analyst

  • location: Downers Grove, IL
  • type: Temporary
  • salary: $22.50 per hour
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job description

Merchandising Support & Operations Analyst

The Merchandising Support & Operations Analyst will be responsible for monitoring the team mailboxes where most of the program needs will be sent. For example, oversee team mailboxes which will be populated by create and change requests and/or retailer / vendor / business partner issues or requests. They will work with the team to complete all requests within an appropriate time frame.

In addition, this position may assist convention preparations, and provide administrative support for various merchandising operations including ACENET Direct business process needs.


Monitor the team mailboxes: Analyze and implement job runs, bulletin sales order changes, event set up changes, and form creation, onboarding documents for ACENET Direct, communicate process steps, resolve WIKI issues.
Assist in preparing the convention - all show materials (such as events, signage, handouts, forms, scan tickets, stickers, books, etc.)
Assist in quality assurance and/or any system upgrade testing and run all regression testing once implemented into our systems. Make recommendations during such testing on any needed changes to the implementation

Working hours: 8:00 AM - 5:00 PM

Knowledge, Experience and Competencies:

Excellent time management skills
Above average computer skills including Microsoft Office Suite
Demonstrated analytical and problem-solving skills with strong attention to detail
Excellent communication skills, including effective verbal and writing proficiencies
Above average customer service skills or experience

No Degree Required



If you are interested please email resume to

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