Customer Service Representative

  • location: Charlotte, NC
  • type: Temp to Perm
  • salary: $12 - $15 per hour
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job description

Customer Service Representative

Randstad is seeking to fill entry level customer service openings in Charlotte, NC 28262.
Pay: $12/hour - Once you go perm the pay rate is $15/hr
Start Date: 10/14/19
Duration: 6 months temp to perm
Schedule: 40 Hours per week - Monday through Friday with Saturdays and Sundays off. Requires the flexibility to work additional hours and occasional holidays to support business needs. *The holiday of January 1st 2020 is a required work date
Shift Hours:The shift hours needed are: 1:30PM-10PM ( 8.5 hour shifts 30 minute lunch + two 15 minute breaks)
Training: 8 weeks - Training may be from 10am - 7pm for 8 weeks

Responsibilities:
You will be taking calls from customers that have questions about how their data is being used
Talent will handle inbound calls while assisting banking customers with introductory inquiry questions.
Uses dual monitors to research in real time while toggling multiple applications

Working hours: 6:00 AM - 12:00 AM

Skills:
Multitasking and organizational skills
Empathetic ear/tone
Critical thinking skills

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
1 Year customer service experience
Eager for a foot in the door opportunity


How to apply:

Please send the most recent copy of your resume to abigail.lindauer@randstadusa.com in order to apply for this opportunity.
** Please title your email as CLTCSR

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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