Customer Service

  • location: Wheeling, IL
  • type: Temp to Perm
  • salary: $18 per hour
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job description

Customer Service

A leading client located in Wheeling, IL is seeking candidates to fill an immediate, Temp-to-Hire, Customer Service Representative position.

The Customer Service Representative will be responsible for engaging with clients in order to provide superior customer service and solve problems quickly and efficiently.

Responsibilities:
- Answer incoming calls from customers by phone, email, and web chat in regards to questions or inquiries to the company's products
- Identify the source of the problem and work to implement and communicate a solution to the customer
- Process customer orders, quotes, and returns by phone and email and expedite orders and resolutions as needed

Working hours: 8:00 AM - 5:00 PM

Skills:
- High School Diploma or GED required
- At least 2-4 years of experience in Customer Service required
- Experience with ERP or CRM systems highly desired
- Must be comfortable working in a fast-paced environment with little to no supervision required

Salary/Benefits:
-$18 per hour
-Temp-to-hire - 33-40 hours/week
-Immediately available for benefits through Randstad

Education:
High School

Experience:
Experienced

Qualifications:
COMPANY INFORMATION:
- Leader in the healthcare space


Please click Apply Now in order to be considered for this opportunity.

After submitting your resume, please feel free to follow up with Aaron Nickel via email at aaron.nickel@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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