Customer Service Representative

  • location: Smyrna, TN
  • type: Temp to Perm
  • salary: $13 per hour
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job description

Customer Service Representative

Are you looking for a Customer Service position in Rutherford County? At Randstad, we have partnered with a growing finance company that has an opening in their Smyrna branch. If you are looking for a customer-facing position which provides on-the-job training, this is the opportunity for you! This position is primarily responsible for assisting with loan applications and meeting collections goals as well as basic clerical duties.

Customer Service Representative Responsibilities:

Assist borrowers by explaining the loan process
Identify sales opportunities for new and existing clients
Participate in soft collection activities by taking payments, managing payoffs and calling customers for commit to pays
Provide excellent customer service

Working hours: 8:00 AM - 5:00 PM

Required Skills:

Ability to multitask in a fast-paced environment
Excellent written and verbal communication skills
Proficiency with MS Office
Aptitude for working with numbers

High School


High school diploma or equivalent is required
Good credit history is required
Experience in loan industry is preferred but not required
Customer service experience is required

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Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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