Call Center Representative Inbound

  • location: Corona, CA
  • type: Temporary
  • salary: $20 per hour
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job description

Call Center Representative Inbound

Places outbound calls (regarding account status, complaints, etc.) and directs calls for further problem resolution, if necessary.

High volume incoming calls and outbound follow up via phone and email

Responsibilities:
Answer High Volume inbound calls. Place outbound calls (regarding account status, complaints, etc.) and directs calls for further problem resolution, if necessary.
Ability to multitask
Identify and resolve customer service issues/requests or transfer to appropriate party.
Ability to multitask while speaking with caller, navigating through systems, provide accurate information

Working hours: 7:00 AM - 7:00 PM

Skills:
Excellent written and verbal skills.-
Minimum typing speed of 30 WPM
Basic knowledge of computer systems required.
Critical thinking skills

Education:
High School

Experience:
Experienced

Qualifications:
High School Diploma
Minimum of 2 Years Customer Service Experience
1 year Health Insurance experience preferred.
Type 30 Wpm
Basic knowledge of computer systems required.
Call Center experience preferred.


Call Center Inboud/Outbound
Shift: Full Time 40Hrs a week. Must have Flexible Schedule Monday through Friday from 7am and 7 pm.
Job Duration: 3 to 6 month contract which Could Extend or go Perm (Based
on Job Performance and Business needs.)

Pay: $20 per hour
**Must be present for all training. (NO TIME OFF DURING TRAINING)
You can email me Directly At linda.wright@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
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