Pre-Arrival Specialists, Insurance Verification and Schedulers

  • location: Columbia, TN
  • type: Temp to Perm
  • salary: $12 - $15 per hour
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job description

Pre-Arrival Specialists, Insurance Verification and Schedulers

Patient Pre-registration Specialists are responsible for re-registering patients, verifying all patient information and insurance details. You may also be asked to do insurance verification, where you will be dealing directly with different medical insurance companies. Another part of Patient Access/Pre-Arrival is scheduling hospital stays,exams,treatments and or follow up visits for patients. There are several aspects the the Patient Access Department and you need to be willing and flexible to learn it all and rotate between areas. Creating a positive impression for each patient while preforming the tasks of pre-admitting, insurance verification and/or scheduling is your main priority. A hospital pre-arrival specialist is often one of the first people a patient deals with prior to arriving at the hospital and that impression is critical. These positions are not yet available. We are building a pipeline for clients that regularly need candidates with these skill sets.

Pre-Arrival Specialists input patient information into a computer system and verify necessary patient demographics, physician referrals and insurance authorizations. Other clerical duties may include maintaining databases, faxing and scanning patient histories, answering phones, and updating patient account information. For Pre-Arrival Schedulers, their primary job duty is making appointments for medical practitioners as well as incoming patient exams, treatments and hospital stays. Computer-based applications or patient appointment books are typically used to manage a scheduling system. Pre-Arrival Specialist may also perform verification of insurance for all payers and create estimates when applicable.

Working hours: 8:00 AM - 5:00 PM

*Ability to multi-task, in a very fast paced environment
*Solid understanding of various medical insurance carriers a must! (1-2 years experience with in-depth verification)
*Computer experience, with fast, accurate typing skills
*Exceptional organizational skills with great attention to detail a must!
*Extensive knowledge of HIPAA regulations
*Understanding of medical terminology (assessment will be given)
*Radiology terminology knowledge a plus

High School


*Minimum 18 months experience in a medical facility with medical insurance verification a must!
*High school diploma
*Extensive knowledge of HIPAA regulations
*Solid understanding of Medical Terminology (assessment will be given), Radiology terminology a plus
*Ability to be flexible and adapt quickly to different areas in a department as needed
*Positive attitude, being a team player and a quick learner

BEFORE APPLYING: Check to see if you have the skills listed above. If so, and you have a positive, outgoing personality for one of these fast paced positions, please apply on-line. When applying you MUST attach your updated resume This is required!

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