Call Center Representative Inbound (In Home)
Are you in search of a rewarding career where you can utilize your customer service skills? Do you have a passion for helping people? Do you feel you thrive in a high paced, consumer driven environment?
We are currently hiring for in-home agents at a full-time capacity (40 hours per week). Competitive pay rates - $12.00/hr (without 4-year degree) and $14.00/hr (with 4-year degree). As a requirement of the position, you should have open availability Monday-Friday, 8 AM EST - 8 PM EST and Saturday, 8 AM EST - 5 PM EST, as you could be scheduled to work at anytime during the hours noted. Additionally, you may be scheduled to work as late as 10 PM during promotional season (June-July and November-December). This position is 100% working from home with virtual training.
Our perks include:
*Medical benefits + 401K
*Appliance discounts, and so much more!
Whirlpool Corporation (NYSE: WHR) is the world's leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers (2017).
As a call center representative, you will be responsible for answering high volume, in bound phone calls from Whirlpool business partners and suppliers. You will also be responsible for navigating between multiple screens and programs while effectively handling each caller???s request.
Working hours: 8:00 AM - 8:00 PM
- Ability to grasp new concepts quickly with minimal assistance
- Effective written and verbal communication skills and problem-solving ability
- Predictable attendance
- Proficient in typing and data entry
- Intermediate computer skills and Windows experience
- High School Diploma or GED (proof required during screening process)
- One year customer service experience required, previous call center experience is a plus
- Logistics knowledge is helpful
- Background and drug screening required for hire
If you are interested in starting on your path to a new career, please apply today or call Crystal at 269-923-2993.
Randstad is an equal opportunity employer
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.