Customer Service

  • location: Mount Hope, OH
  • type: Temp to Perm
  • salary: $13 per hour
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job description

Customer Service

A well established manufacturing company, in Mt. Hope Ohio, is looking to add to their growing team. They have an immediate openings, for a 1st shift, customer service position. If you are looking for a company, that you can grow with, then please apply!

You must submit a resume to be considered for this position.

Responsibilities:
Respond to customer's inquiries and complaints regarding the company's products and services.
Respond to calls on a daily basis, incoming and call-backs
Determine best ways, to resolve customer problems
Provide follow up, to all customer complaints

Working hours: 8:00 AM - 5:00 PM

Skills:
Maintain account of incoming telephone calls
Operate computer terminal, to order parts, enter services history and provide shipping and receiving details.
Process payments
Track packages and shipments
Provide follow up with customer, retail store, distributors, and dealer.
Take, investigate and solve customer issues.

Education:
High School

Experience:
Entry Level

Qualifications:
Previous customer service experience is necessary.
Basic computer skills, including Microsoft programs
Telephone etiquette
High School Diploma or Equivalent.
Must submit to a pre-employment background check and drug screen.


All qualified candidates should apply online, uploading a recently updated resume showing the required experience. Then please call Randstad of New Philadelphia to schedule an interview. Any additional questions can be sent to betty.dessecker@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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