A well established manufacturing company, in Mt. Hope Ohio, is looking to add to their growing team. They have an immediate openings, for a 1st shift, customer service position. If you are looking for a company, that you can grow with, then please apply!
You must submit a resume to be considered for this position.
Respond to customer's inquiries and complaints regarding the company's products and services.
Respond to calls on a daily basis, incoming and call-backs
Determine best ways, to resolve customer problems
Provide follow up, to all customer complaints
Working hours: 8:00 AM - 5:00 PM
Maintain account of incoming telephone calls
Operate computer terminal, to order parts, enter services history and provide shipping and receiving details.
Track packages and shipments
Provide follow up with customer, retail store, distributors, and dealer.
Take, investigate and solve customer issues.
Previous customer service experience is necessary.
Basic computer skills, including Microsoft programs
High School Diploma or Equivalent.
Must submit to a pre-employment background check and drug screen.
All qualified candidates should apply online, uploading a recently updated resume showing the required experience. Then please call Randstad of New Philadelphia to schedule an interview. Any additional questions can be sent to firstname.lastname@example.org
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