Patient Customer Service

  • location: Norfolk, VA
  • type: Temp to Perm
  • salary: $13 - $14 per hour
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job description

Patient Customer Service

Randstad has partnered with a hospital organization in Norfolk, Virginia to staff Patient Customer Service Representatives.
-Responsible for balances in a self-pay status.
-Reviews and resolves statement edits
-Process financial assistance applications
-Sets up payments plans and takes payments
-Corresponds with the patient regarding their balances, works collection accounts and any self-pay PMS work queue assigned.

See above

Working hours: 9:00 AM - 5:00 PM

2+ years of related experience in healthcare or call center environment.
-1-3 years of billing experience preferred

High School

Entry Level

See above

In person interviews

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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