Call Center Representative

  • location: Fort Worth, TX
  • type: Temp to Perm
  • salary: $17 per hour
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job description

Call Center Representative

A large financial institution is hiring multiple Inbound Customer Service Reps in Fort Worth!

Pay: $17/hr
Location: Fort Worth, TX 76155
Schedule: Training - TBD, After Training - M,T,W, F, S (off Thursday and Sunday) 1:00 pm - 10:00 pm
Start: 3/23/20

- Assists customers with questions or issues regarding their accounts received via phone and/or correspondence
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Uses computerized system for tracking, information gathering, and/or troubleshooting
- May require advanced knowledge of the organization, products and/or services
- May research issues or transfer to a research function
- May involve cross selling or up selling of other financial products
- Handles customer calls with somewhat more complexity

Working hours: 1:00 PM - 10:00 PM

- Must have good communication and problem-solving skills
- 2-4 years of experience in customer service, call center environments


Entry Level

- Computer proficiency - experienced navigating multiple screens and systems simultaneously
- Experience in financial services preferred

If interested and qualified, please send resumes to

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