Customer Service Intermediate level

  • location: Syosset, NY
  • type: Permanent
  • salary: $40,000 - $42,000 per year
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job description

Customer Service Intermediate level

Are you experienced in working in a customer service role? If you feel like this is describing you, please read on.

Responsibilities:
Answer multiple incoming calls from customers
Assist in the enrollment process
Answer any provider questions
Able to take about 20 calls per day
Reply to emails, tickets and/or chats
Provide information to customers
Take messages and redirect calls
Participate in team and staff meetings
Copy, scan and print documents
Special projects as requested

Working hours: 8:00 AM - 5:00 PM

Skills:
- Strong communication skills.
- Ability to interact with clients, and high level decision makers.
- Liaison between multiple departments.
- Handle any customer related inquiries.

Education:
Bachelors

Experience:
Experienced

Qualifications:
- Strong communication skills.
- 2+ years experience in Customer Service role.
- Admin experience preferred.
- Computer savvy,
- Proficient in Microsoft Office.


If this sounds like a good opportunity for you please apply directly and email me for more information at: stephanie.paganelli@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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