Windows Migration Technician

  • location: Marlborough, MA
  • type: Temporary
  • salary: $22 - $25 per hour
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job description

Windows Migration Technician

As a Migration Technician you will be responsible for the migration project from Windows 7 to Windows 10 and provide support for technical / IT configuration or troubleshooting issues.

Responsibilities:
??? You, will perform Windows 10 migration for devices and end users
??? Will partner with local and remote users to complete migration from Windows 7 to Windows 10
??? Support users in all fashions: walk-up, desk visit, telephone / help desk styles of support
??? Follows customer personal computer system hardware and software specifications based on instructions supplied
??? Troubleshoots malfunctioning units on setup, using efficient problem-solving techniques and departmental procedures
??? Works with Corporate Help Desk to solve difficult problems or configurations

Working hours: 8:00 AM - 5:00 PM

Skills:
--Must have 2+ years' experience in IT support and Windows 10 operating systems in a corporate setting
--Experience with migrations and/or refreshes highly preferred
--CompTIA A+ certification preferred and/or a directly relevant AA / AS Degree
--Certification in relevant IT products / technologies a plus
--Focus on providing exceptional customer service

Education:
No Degree Required

Experience:
Experienced

Qualifications:
??? Ability to communicate effectively in English both written and verbal with key stakeholders, leadership, partners, team members, other organizations, and customers
??? Sound understanding of customer support, operations, and processes with a desire and enthusiasm to serve customers
??? Working knowledge of the Microsoft Office application suite including MS Outlook


This is a 3 month contract in Westford.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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