Loan Servicing Specialist
Randstad is looking for loan servicing specialists to hire for one of our major financial clients in Irving! Please see below if interested:
Location: Irving, TX 75062
Start Date: ASAP
Pay Rate: $14/hr
Duration: Temp to Perm
Schedule: Monday through Friday, 8 am - 5 pm
There is no phone work, it is all back office.
This team will be receiving 7K accounts for Collateral Protection Insurance that are being released to them
This team will be sending out the ??right to cure?? letters to all of these customers. The ??Right to Cure?? letter informs the customer that they have the right to bring their account current.
This process is state regulated so there are letters for every state.
If the customer doesn??t pay they are delinquent and their car can be repossessed.
This team also uses mail merge where they take a spreadsheet that is put into a word template - take the ??right to cure?? letters to the folder and inserter machine and run it through; then they count total # and match up to the spreadsheet (totals need to match) - bundle into bundles of 50 and keep in the same order as on the spreadsheet - then someone from the mailroom comes and picks up these bundles and take them to the HUB mailroom that is located in a different building.
Work from a que; there??s a daily report from share sight and the manager will go in and pull the accounts that need to be worked; then the team-members are assigned the accounts they will work; SLA - 24 - 48 hours to complete everything in their que
Working hours: 8:00 AM - 5:00 PM
Ability to review statements and adhere to different guidelines per state laws
Ability to meet metrics and deadlines
No Degree Required
Auto experience is required
Computer proficiency with MS Office
Great attention to detail needed
Qualified and interested candidates, please send updated resumes to email@example.com for consideration with the subject "Irving - LSS"
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