Valuations Quality Associate
Randstad has an exciting temp-to-permanent opportunity currently available in the Irving area!
??? Communicating professionally when making/receiving calls and sending email communication to appraisers and clients regarding open orders
??? Reviewing and understanding client requests, as well as communicating items within the request to the appraiser
??? Maintaining a basic understanding of the different types of appraisal reports and basic logic used to create the reports
??? Monitoring and managing department email inboxes
??? Monitor and take phone calls from the client and vendor panel to resolve escalated issues
??? Pipeline Management- monitor creation, assignment, and completion of pre-delivery/post-delivery products within expected time frame
??? Following up with internal staff appraisers and/or external panel appraisers, assigning and tracking orders for valuation services and products; and trouble-shooting and resolving issues that may arise throughout the lifecycle of each order.
??? Be a point of contact for department escalation items
??? Oversee/complete special projects as assigned by their manager
??? May interface with different departments/groups to coordinate resolution of issues
Working hours: Monday-Friday, 8:00 AM - 5:00 PM
- Basic data entry/typing skills
- Verbal & written communication skills
- Proficient MS Office skills
- General PC skills
- Ability to work in a face paced environment
-High School Diploma/Equivalent
-1-2 years of previous mortgage experience is required
Please feel free to contact us if you have any questions about this opportunity!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.