Recertification Specialist

  • location: Silver Spring, MD
  • type: Temp to Perm
  • salary: $16 - $21 per hour
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job description

Recertification Specialist

Do you enjoy helping others and customer interaction? Are you looking for a rewarding career helping individuals find their permanent home? Do you want to use your excellent communication skills? The mission-driven purpose of this open, temp to possible hire position includes determining eligibility and continued participation for their voucher and public housing programs for applicants and families. If this position is something you are interested in, please read on below!

Temporary Pay Rate: $16-21+/hr, depending on experience with housing programs
Minimum Salary (if it becomes permanent): $42k+

Responsibilities:
In this team-oriented call center environment you'll be doing the following:

Interviewing clients, certifying, re-certifying annuals and interim's
Processing rent increases requests and negotiating rent amounts with landlords
Completing data entry, advising participants and landlords of program rules and regulations
Provide customer service to internal and external customers
Market the Housing Choice Voucher Program
Monitor clients for program compliance

Working hours: 9:00 AM - 5:00 PM

Skills:
Strong communication skills and good customer service are required
Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord-tenant laws is necessary
Must have great verbal and written communication skills
Must be proficient with Microsoft Office

Education:
No Degree Required

Experience:
Experienced

Qualifications:
Housing Certification/Re certification experience
Experience in the Housing Choice Voucher, Tax Credit or other subsidized program is a plus


Candidates with necessary experience please send your resume directly to Francesca at francesca.frieda@randstadusa.com, including your availability for a phone call or virtual interview to immediately take next steps. I look forward to hearing from you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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