Collections

  • location: Brea, CA
  • type: Temp to Perm
  • salary: $19 per hour
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job description

Collections

Seeking 10 Collections reps for Brea, CA office to start on 04/20/2020

Responsibilities:
The Collector works in the Collections and Recovery Operations environment and has more advanced experience with multiple products and stages of delinquency, including recovery.
This role can work in any stage of delinquency and it can work in multiple stages of delinquency or across multiple product types.
They work in environments requiring advanced collections and recovery problem solving, negotiations, and coaching skills.
They conduct special research and other project assignments as needed.
Primary responsibilities are collections, customer service, and other loss mitigation and recovery activities.
Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer.
The Collector has greater coaching experience as well as greater administrative responsibilities and account maintenance responsibilities.
They understand regulatory and compliance requirements that apply to Collections and are able to work within these guidelines.

Working hours: 8:00 AM - 8:00 PM

Skills:
1-2 years of call center/collections preferred

Resource is required to be on the assignment for the required hours as specified in the job description. Forty hours per week is the expectation in the absence of specified hours. Attendance and punctuality are essential components of the position; therefore, unexcused absences and tardiness could result in dismissal.

Education:
High School

Experience:
Entry Level

Qualifications:
High School Diploma


***FOR IMMEDIATE CONSIDERATION, please send an updated resume to amanda.chandler@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
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