Commercial Insurance Customer Service Representative

  • location: Columbus, OH
  • type: Permanent
  • salary: $45,000 - $55,000 per year
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job description

Commercial Insurance Customer Service Representative

Are you looking to elevate your career and secure your role as a trusted business professional? By building long-lasting relationships with clients, our producers lead a fulfilling career that challenges the mind and satisfies the need for personal growth.

Provide complete customer support and overall professional service to small Commercial clients.

Working hours: 7:00 AM - 4:00 PM

--Accounting; Billing Inquiries, invoicing, premium breakdowns, etc.
--Assisting clients with questions and concerns
--Run MVR reports on all accounts with driving exposures
--Issue Certificates/Binders
--Renewals;, review file, renewal letters to client, Market account if needed, Renewal summaries for producer's as requested.
--Attend or facilitate client meetings as required
--Issue Bonds
--Generate New Business from coverage additions on renewal business and current business referrals
--Do Activities for all paperwork for client files
--Client Communication; Via Email, Telephone, Fax, Mail
--Work with producer's and Underwriter's on client coverages and pricing
--Procure endorsements per client request, through email or company systems as specified
--Completing project as required by management
--Prepare and participate in monthly department meetings
--Contributes to team effort by accomplishing related results as needed.
--Claims; Report, file and follow up until closed.
--New Business; Gather underwriting information, Type Apps, Submit to carrier, Rate online if applicable, pricing, set up client file
--Administrative projects, spreadsheets as assigned

High School


Property & Casualty License REQUIRED!
Knowledge of Markets for New Business
Understanding of insurance terms and coverages
Two years Commercial Insurance experience
Great Client/Company Relations
Team Player and Problem solving
Computer Skills; Microsoft Office, AMS360, Company Rating Program

Please submit your resume for immediate consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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