Call Center Representative Inbound

  • location: San Francisco, CA
  • type: Temp to Perm
  • salary: $17 - $23 per hour
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job description

Call Center Representative Inbound

Looking for EXPERIENCED Call Center Representatives with at least 2+ years in a metrics driven enviornment

Responsibilities:
-Supporting the product team with inbound customer inquiries over the phone
-Corresponds with a minimum of 60-80 inbound calls a day
-Progressing clients through the process by uncovering all questions and issues need to be resolved

Working hours: 8:00 AM - 5:00 PM

Skills:
-Empathetic over the phone with the ability to uncover root issue
-Clear and concise over the phone with the ability to keep average calls under 8 minutes
-Ability to collaborate with other as this role will require candidates to work cross-functionally across departments
-Organization skills are a must as you will be required to meet call volume while entering in detailed notes

Education:
Associate

Experience:
Experienced

Qualifications:
-2+ years in a call center environment
-History of staying within one company for no less than 6 months
-Excellent customer service skills


Email your most updated resume to leiroy.abueg@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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