Member Service Representative

  • location: Corona, CA
  • type: Temporary
  • salary: $17 - $29 per hour
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job description

Member Service Representative

We need SUPER HEROES like you! With our environment rapidly changing, the healthcare industry needs you! Come join our team and help others in one of the most important areas of their lives!

If you have a positive, professional demeanor, and understands what it takes to be a successful, this is perfect for you!

** For a quicker response time, please apply by copying and pasting link into your browser: https://forms.gle/QbApEp3vasUUJtT36

Duration: 3 months (may extend)
Requirements: Typing assessment and Customer Service Assessment
Shift/hours: 40 hours per week,**Flexible to work between the hours of 7am-7pm** Monday - Friday
Pay Range: TBA
Parking FEE: Free
Location: Corona, CA USA 92881

Responsibilities:
Places outbound calls (regarding account status, complaints, etc.) and directs calls for further problem resolution, if necessary
Typically handles larger clients and more difficult situations
Identify and resolve customer service issues/requests or transfer to appropriate party advocate
Respond to member/customer service, information or product (e.g., membership reference materials, duplicate membership cards or stickers, etc.) requests.

Working hours: 8:00 AM - 6:00 PM

Skills:
2 + years customer service experience
Healthcare Experience Required
**Type 30 wpm**

Education:
High School

Experience:
Experienced

Qualifications:
Minimum years of experience - 2 years call center/customer service experience REQUIRED
High School Diploma


** For a quicker response time, please apply by copying and pasting link into your browser: https://forms.gle/QbApEp3vasUUJtT36

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
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