Part-Time Customer Service Representative

  • location: Beaverton, OR
  • type: Temporary
  • salary: $20 per hour
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job description

Part-Time Customer Service Representative

Randstad is currently seeking Part-Time Customer Service Representatives - Research and Remediation Team for a Fortune 500 Banking Company in Beaverton, OR (Zipcode: 97006). Interested candidates should send their resume to kevin.tran@randstadusa.com with the posting job title and location attached to the email along with your contact information. This position is a 6 month Temporary-to-Hire (part time) opportunity starting on 6/1/2020 paying $20/hour. Interested candidates should be available to work M to F -4 hour shift between 11-5 (could be 11-3, 12-4, 1-5pm). Has the potential to be full time and then permanent.

Responsibilities:
+ Taking 16+ calls/day - expected to approach each call with empathy as the callers have experienced loss
+ Serves as a point of contact for the representatives/family members and works behind the scenes with the business representatives to get financial affairs handled.
+ Serves as an advocate for family members and/or personal representatives for deceased customers looking to handle financial affairs across the company

Working hours: 11:00 AM - 5:00 PM

Skills:
+ Ability to perform general operation processing work
+ Solid knowledge and understanding of legal terms and processes
+ Intermediate Microsoft Office skills
+ Excellent verbal, written, and interpersonal communication skills
+ Ability to interact with all levels of an organization

Education:
High School

Experience:
Entry Level

Qualifications:
+ 1+ years of call center experience
+ High school/GED or equivalent


1. Is the LOCATION commutable for you based on the Zip Code?
2. Do you have 1+ years of call center experience?
3. Would you be interested in a part time opportunity?
4. Would $20 per hour be an acceptable target rate of pay for you?

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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