Customer Service Representative

  • location: Chicago, IL
  • type: Temporary
  • salary: $16 per hour
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job description

Customer Service Representative

Responsible for outbound and inbound calls from members to schedule a home visit for our providers. The Scheduler will also work with insurance portals and verify eligibility of members before scheduling.

Responsibilities:
Place outbound calls to potential patients as well as take inbound calls from members returning the original call.
Entice the member to agree to a free benefit provided by their insurance and secure the scheduled visit.
Communicate effectively with the department through email about provider???s schedule status, leads to call, and any daily assignments.
Create a work relationship with assigned providers to communicate about schedules and perspective/ scheduled patients.

Working hours: 8:00 AM - 5:00 PM

Skills:
Ability to work in a high-volume, fast-paced environment.
Exceptional communication and rapport-building skills.

Education:
High School

Experience:
Experienced

Qualifications:
High School Diploma/GED is required.
1 year of Call Center/Sales experience is required.


Now Hiring Customer Service Reps in Chicago! Please send qualified resumes to andrew.sherry@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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