Customer Service Representative

  • location: Beaverton, OR
  • type: Temp to Perm
  • salary: $15 - $16 per hour
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job description

Customer Service Representative

Pay: $15 hourly (Pay increase once Perm)
Location: Hillsboro, OR 97006

- Shift 1 will be: Sunday-Thursday (Sunday 9AM-5:30PM, Monday-Thursday 12PM-9PM)
- Shift 2 will be: Tuesday-Saturday (Tuesday-Thursday 12PM-9PM, Friday 9AM-6PM, Saturday 7AM-3:30PM)
- 5-6 weeks of virtual training at desks 6 ft apart

Duration: Temp to Perm based on attendance, production and business needs

Start: 5/12 and 5/26

Responsibilities:
These positions are on the default account collections team -

-Candidates will be responsible for making outbound calls and handling inbound calls as needed
-Utilizes 5-6 applications on a regular basis dispositioning calls and maintaining accounts appropriately
-Brings current overdrawn and late payment accounts through problem solving and critical thinking
-Call volume will be VERY HIGH around 200 calls/day (mix of inbound and outbound)
-Will utilize an auto dial or direct dial system to initiate customer contact

Working hours: 7:00 AM - 9:00 PM

Skills:
Building Rapport
Customer Service
Phone Skills

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
6+ months customer service, retail, servicing, volunteering experience

Looking for a candidate eager to get their foot in the door with the banking industry long term


How to apply:
Please send apply here with your updated resume and qualified applicants will be given a call. We look forward to speaking with you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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