Customer Service

  • location: Beaverton, OR
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Customer Service

Pay: $15
Location: Hillsboro, OR 97006
Start Date: May 18th
Duration: Temp to perm
Schedules: will be placed on one of the below
Shift will be: Sunday-Thursday (Sunday 9AM-5:30PM, Monday-Thursday 12PM-9PM)
Shift will be: Tuesday-Saturday (Tuesday-Thursday 12PM-9PM, Friday 9AM-6PM, Saturday)

-This role is with default deposit account collections
-Candidates will be responsible for making outbound calls and taking inbound calls, utilizing 5-6 applications on a regular basis dispositioning calls and maintaining accounts appropriately
-Goal is to bring account current by assisting customers with accounts that are overdrawn or charged off, understanding and assessing the situation and providing solutions
-Call volume will be VERY HIGH around 200 calls/day (mix of inbound and outbound)
-Will utilize an auto dial or direct dial system to initiate customer contact

Working hours: 9:00 AM - 9:00 PM

-Intermediate Microsoft Office skills
-Excellent verbal, written, and interpersonal communication skills
-Ability to interact with all levels of an organization
-Empathy and compassion
-Written/verbal communication skills

No Degree Required

Entry Level

-Customer service experience
-Good tenure

If you are interested in applying for this opportunity, please send a copy of your most recent resume to with the subject line "OR-Collector" for consideration.

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