Customer Service

  • location: Beaverton, OR
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Customer Service

Pay: $15
Location: Hillsboro, OR 97006
Start Date: May 18th
Duration: Temp to perm
Schedules: will be placed on one of the below
Shift will be: Sunday-Thursday (Sunday 9AM-5:30PM, Monday-Thursday 12PM-9PM)
Shift will be: Tuesday-Saturday (Tuesday-Thursday 12PM-9PM, Friday 9AM-6PM, Saturday)

Responsibilities:
-This role is with default deposit account collections
-Candidates will be responsible for making outbound calls and taking inbound calls, utilizing 5-6 applications on a regular basis dispositioning calls and maintaining accounts appropriately
-Goal is to bring account current by assisting customers with accounts that are overdrawn or charged off, understanding and assessing the situation and providing solutions
-Call volume will be VERY HIGH around 200 calls/day (mix of inbound and outbound)
-Will utilize an auto dial or direct dial system to initiate customer contact

Working hours: 9:00 AM - 9:00 PM

Skills:
-Intermediate Microsoft Office skills
-Excellent verbal, written, and interpersonal communication skills
-Ability to interact with all levels of an organization
-Empathy and compassion
-Written/verbal communication skills

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
-Customer service experience
-Good tenure
-Driven
-Professional


If you are interested in applying for this opportunity, please send a copy of your most recent resume to abigail.lindauer@randstadusa.com with the subject line "OR-Collector" for consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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