Customer Service EntryLevel

  • location: Hillsboro, OR
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Customer Service EntryLevel

A large financial institution voted "Top 10 Best Banks to Work for in the World." is seeking a Collections Representative to join their team. If you have excellent customer service experience, THIS IS THE JOB FOR YOU!A large financial institution voted "Top 10 Best Banks to Work for in the World." is seeking a Collections Representative to join their team. If you have excellent customer service experience, THIS IS THE JOB FOR YOU!

Responsibilities:
Job Description:

?? Call volume will be VERY HIGH around 200 calls/day (mix of inbound and outbound)

?? Utilizing 5-6 applications on a regular basis dispositioning calls and maintaining accounts appropriately

?? Goal is to bring delinquent accounts current by assisting customers with payment options for overdrawn or charged off accounts

Working hours: 8:00 AM - 6:00 PM

Skills:
Required Qualifications:

- Min 1+ years customer service experience required (can be fast food, retail, call center, etc)

- Open to learning/understanding how to interpret complex policy and procedures and risk management.

- Coachable, team oriented, solution oriented, attention to detail, eager/quick learners and ability to multitask (type, talk, use various systems)

- Showcase tenure and showing progression in your current or previous roles roles

- 1+ years in collections, service or sales environment is a plus

Education:
High School

Experience:
Entry Level

Qualifications:
- Min 1+ years customer service experience required (can be fast food, retail, call center, etc)
- 1+ years in collections, service or sales environment is a plus


After reviewing the below job details and requirements, please click on this link to submit your resume and answer a few important questions!

https://forms.gle/zy1XQ7DBBkX7B8JR6

(If having issues with this link, please copy and paste into a new browser!)

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