Customer Service /Collections Representative

  • location: Saint Charles, MO
  • type: Temp to Perm
  • salary: $14 - $16 per hour
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job description

Customer Service /Collections Representative

Are you are someone who is determined to succeed and is looking for a new job opportunity? If so, contact me today!

I have an exciting new job opportunity for a Collections Specialist. This role is based in ST. Charles, MO and would be working with an "A+" BBB Accredited call center employer in the financial services industry. We are seeking career minded employees for this temporary to permanent role.


This job offers:
- Hours between Monday and Friday only
- Starting hourly wage between $14 and $16
- Business casual attire
- Paid training program
- Employee friendly call center culture

HOURS - Flexible, Full time
Mon - Fri
3 of the days you would work 8AM-5PM
The other two days you would be scheduled to work either a 10 am- 7 pm or 11 am- 8 pm

Responsibilities:
In this role, being highly customer service oriented is ideal. As a Collections Specialist , you are tasked with taking a consultative approach to find a beneficial solution to both the customer and your employer.

What you will be doing:

-Providing outstanding customer service
-Represent many of the Top Banks and financial services companies
-Motivate and guide customers through the collections process
-Educate customers on available payment options
-Discuss sensitive financial situations
-Perform data entry on customer accounts
-Establish rapport with customers while providing outstanding customer service
-Provide positive outcome for customers and clients

Working hours: 8:00 AM - 5:00 PM

Skills:
What you need to be awesome at:
--Proficiency with database software and MS Office suite
--Proven ability to overcome obstacles and get results
--Strong communication and negotiation skills
--Highly engaging personality and customer service orientation

Education:
High School

Experience:
Entry Level

Qualifications:
As an ideal candidate you will have:
?? High school diploma/GED required
?? Candidates need to be mature and flexible
?? 1+ years?? customer service / office administrative experience preferred
Collections and/or outbound calling experience is a plus, but NOT required


If you're passionate about customer service and believe you have the potential to be something great, let's talk!

Make sure your resume is up to date and apply! Please send your Word formatted resume to me, Michelle Liggett, at michelle.liggett@RandstadUSA.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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