Debt Specialist (Remote)
Randstad has an exciting opportunity currently available in the Greenville area! This position will start as a remote, work from home position, and will transition back into an office position once offices open. Candidates MUST be local to the Greenville area for consideration.
Schedule: Must be available Monday through Saturday, between 8:00am-10:00pm (shifts will vary)
-The Debt Specialist reduces losses by negotiating and collecting payment on delinquent retail, consumer, residential or auto accounts.
-Uses communication skills to exchange technical or process information with composure and ensures underlying details are clarified
-Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment; Identify reasons why customers can or cannot pay
-Identifies type of loan product involved, including residential mortgages, home equities, indirect loans, mobile homes, lines of credit, unsecured loans, recreational vehicles, overdrafts and others and modify approach accordingly
-Develops familiarity with debt management counseling and information to provide to customers as necessary
-Serves as entry point for the identification, routing and documentation of all pertinent collection support processes
-Data Entry/Typing & computer proficiency
-Ability to work in a fast-paced environment
-Must be comfortable in an outbound/Collections environment
-High School Diploma/Equivalent is required, 2-4 college degree is preferred
-1-3 years of previous experience in one of the following areas: Call-center, Collections, Sales (telephone), Mortgage/Consumer Loans
-Computer proficiency- position will require candidates to be comfortable navigating new and multiple computer systems
This position is with a well-known Financial Services company, and has permanent potential. Please feel free to contact us if you have any additional questions!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.