Financial Call Center Representative

  • location: Jacksonville, FL
  • type: Temp to Perm
  • salary: $15.50 - $17.60 per hour
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job description

Financial Call Center Representative

Randstad is seeking qualified Customer Service Representatives for a Financial Call Center Representative position we currently have available with a Fortune 500 Financial Company located in Jacksonville, FL (32246)

Please send all resumes to conrad.geber@randstadusa.com

Overview
- Company: Fortune 500 Financial Company
- Location: Jacksonville, FL 32246
- Position: Financial Call Center Representative
- Pay Rate: $15-$17/hr
- Hours: 8 hour shift between 8 AM - 10 PM (Monday- Saturday)
- Contract to Hire: 06/09/2020 - 12/1/2020 (temp to hire based on performance and attendance)

Responsibilities:
1. Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment; Identify reasons why customers can or cannot pay
2. Identifies type of loan product involved, including residential mortgages, home equities, indirect loans, mobile homes, lines of credit, unsecured loans, recreational vehicles, overdrafts and others and modify approach accordingly
3. Develops familiarity with debt management counseling and information to provide to customers as necessary
4. Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities
5. Serves as entry point for the identification, routing and documentation of all pertinent collection support processes (i.e. modifications, bankruptcy, skip-tracing, etc.)

Working hours: 8:00 AM - 10:00 PM

Skills:
Please send all resumes to conrad.geber@randstadusa.com

Education:
High School

Experience:
Experienced

Qualifications:
?? 1+ Years?? experience working within a call center setting
?? High School Diploma or GED
?? Ability to work the days and hours listed above
?? Availability to begin on stated start date


Please send all resumes to conrad.geber@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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