Customer Service Representative

  • location: Greenville, SC
  • type: Temporary
  • salary: $15 - $16 per hour
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job description

Customer Service Representative

- Handles own workload, coordinates tasks and services with others; recognizes and solves routine problem; evaluates and selects solutions from options
- Determines reasons for customer delinquencies, uses standard procedures to secure payment, and identify reasons why customers can/cannot pay
- Identifies type of loan product involved and modify approach accordingly

Responsibilities:
- Handles own workload, coordinates tasks and services with others; recognizes and solves routine problem; evaluates and selects solutions from options
- Determines reasons for customer delinquencies, uses standard procedures to secure payment, and identify reasons why customers can/cannot pay
- Identifies type of loan product involved and modify approach accordingly

Working hours: 10:00 AM - 7:00 PM

Skills:
- Ability to develop excellent phone skills to effectively work with customers
- Developing negotiation skills to arrive at best overall solutions within established guidelines
- Sales ability to make regular phone calls, present Company in positive way to customers and tactfully collect payments

Education:
High School

Experience:
Experienced

Qualifications:
1 year of Customer Service experience is required.
High School Diploma/GED is required.


Now Hiring Customer Service Reps in Greenville!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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