Client Service Rep

  • location: Milwaukee, WI
  • type: Temp to Perm
  • salary: $16 per hour
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job description

Client Service Rep

We are currently looking for friendly and professional client service representatives to assist calls with dental insurance inquires with the nations largest public insurance provider.
The Client Service Representative, position interacts with customers and medical service providers processing information in response to general inquiries, concerns, and requests about products and services. The CSR I must project a professional company image and provide superior customer service by corresponding with customers via any of customer contact channels.

Responsibilities:
In this position you will be responsible for :
-Provide accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions.
-Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations.

Working hours: 8:00 AM - 4:00 PM

Skills:
-Advanced technical skills
-Technical skills
-Communication skills
-Data entry skills
-Great multitasking skills

Education:
High School

Experience:
Entry Level

Qualifications:
-Secondary education or certifications
-2 years of call center experience
-Dedication to exceeding customer expectations


TO APPLY: please email your resume to cameron.neal@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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