Customer Service Representative
Are you a customer service specialist looking for a bigger challenge with better pay? Can you translate complicated details into easily understandable information? One of our customers is growing and a Customer Relationship Associate position will be filled in JUNE/JULY 2020. Even though this role will not begin for two months, we are looking for interested candidates who are open to waiting. If you're great at helping people over the phone, we'd like to talk to you.
Customers call into our call center and speak to our customer service team. You'll answer their questions about financial products and services. You'll be much more than just part of a call center, you'll be a technical subject matter expert (paid training provided) who helps retain and grow our customer base. Our client, located off of the 101 and Raintree in Scottsdale, is one of the world's largest investment companies, known for its client-first focus, high ethical standards, and collaborative, team-oriented culture. The position we're hiring for has been designated temp-to-hire.
Working hours: 9:30 AM - 6:00 PM
--Outstanding positive attitude
--Ability to prioritize and handle multiple tasks in a rapidly changing environment
--Keen attention to detail
--Superior communication skills
--Bachelor's degree preferred or equivalent experience
--Desire and motivation to obtain company paid Financial Licensing
--Accounting/finance background, brokerage industry experience preferred
Start date: TBD- June/July, 2020
Training: First week: 8:30-5:00 pm/Second and Third Week: 9:30-6:00 pm
Attendance is 100% required during training.
November to March: 10:30 a.m. - 7:00 p.m.
March to November: 9:30 a.m. - 6:00 p.m.
Please apply online with updated resume.
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