Bilingual Customer Service Representative

  • location: Zion, IL
  • type: Permanent
  • salary: $32,000 - $48,000 per year
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job description

Bilingual Customer Service Representative

Looking to fill a permanent opportunity with a company with amazing benefits and security.

This position will be responsible for helping the office run smoothly while providing amazing customer service.

Casual & Positive Office Environment

Responsibilities:
-Incoming call handling on 4 Line system
-Greet every customer and take charge of providing them an exceptional experience
-Maintain record documentation with high attention to detail
-Collaborate with other departments and ensure processes are followed
-Invoice processing
-Ordering supplies for shop, office, and parts
-Communicate with insurance companies to advocate our customer's claims
-Implement marketing and networking to capture new business
-Processing payments and contacting customers, companies, and insurances for past due accounts
-Manage production schedule and assist in morning meetings to delegate priorities to technician team

Working hours: 8:00 PM - 5:00 PM

Skills:
-Excellent verbal & written communication skills
-Proficient keyboarding skills
-Moderate to Advanced use of Word, Outlook, and Excel
-Works well in team environment
-Manage a high volume of incoming and outgoing phone calls
-Exceptional multitasking skills

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
- HS Diploma or GED
- Customer service experience
- Bilingual Spanish is a Plus
- Valid Driver's License required


Please click Apply Now in order to be considered for this opportunity.

After submitting your resume, please feel free to follow up with Leah Barrile via email at leah.barrile@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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