Bilingual Customer Service Representative
Looking to fill a permanent opportunity with a company with amazing benefits and security.
This position will be responsible for helping the office run smoothly while providing amazing customer service.
Casual & Positive Office Environment
-Incoming call handling on 4 Line system
-Greet every customer and take charge of providing them an exceptional experience
-Maintain record documentation with high attention to detail
-Collaborate with other departments and ensure processes are followed
-Ordering supplies for shop, office, and parts
-Communicate with insurance companies to advocate our customer's claims
-Implement marketing and networking to capture new business
-Processing payments and contacting customers, companies, and insurances for past due accounts
-Manage production schedule and assist in morning meetings to delegate priorities to technician team
Working hours: 8:00 PM - 5:00 PM
-Excellent verbal & written communication skills
-Proficient keyboarding skills
-Moderate to Advanced use of Word, Outlook, and Excel
-Works well in team environment
-Manage a high volume of incoming and outgoing phone calls
-Exceptional multitasking skills
No Degree Required
- HS Diploma or GED
- Customer service experience
- Bilingual Spanish is a Plus
- Valid Driver's License required
Please click Apply Now in order to be considered for this opportunity.
After submitting your resume, please feel free to follow up with Leah Barrile via email at firstname.lastname@example.org
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