Customer Service Intermediate level

  • location: Fairfield, OH
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Customer Service Intermediate level

Now Hiring Customer Service Reps!

Responsibilities:
Research and respond to customer inquiries in a high volume customer response center
Handle inbound customer calls to process payments, offer billing solutions, endorse policies, and confirm coverage for 3rd parties for personal lines insurance policies
Handle customer???s direct and in-direct need
Build rapport and educate the customer to assist them with their insurance needs
Responsible for product offerings and education of Liberty Mutual products and services such as eservice, different billing options, etc.

Working hours: 7:00 AM - 6:15 PM

Skills:
Strong customer service skills
Effective listening skills
Strong written and verbal communication skills

Education:
High School

Experience:
Entry Level

Qualifications:
Reliability
Self-motivation and organization
Good problem solving skills and decision making ability
Ability to learn and apply technical information in a fast-paced, demanding work environment
Ability to follow policies and procedures; attention to detail


Apply online or send resumes directly to valerie.marth@randstadusa.com for immediate consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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