Call Center Representative Inbound

  • location: Norwalk, CT
  • type: Temp to Perm
  • salary: $12 per hour
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job description

Call Center Representative Inbound

Randstad is seeking enthusiastic customer service professionals in Fairfield County, CT! These positions are based on candidate professionalism, communication skills, typing abilities, and the drive to assist customers. We currently have second shift available!!

If you are looking for a way to jump-start your corporate career, please apply.

Responsibilities:
-Handle a high volume of inbound calls daily
-Perform all aspects of call center duties, including but not limited to greeting callers according to account specifications; record and deliver messages, furnish information, accept orders, and relay calls
-Assist in the training of new operators when needed
-Provide efficient, courteous, professional service to clients following company policies
-Maintain courteous, cooperative attitude and display team spirit with all callers, clients, and co-workers
-Become proficient in call handling for all customers by reading the account information consistently
-Make general changes and updates to customer accounts

Working hours: 7:00 AM - 3:00 PM

Skills:
-Enthusiastic and friendly working demeanor
-Ability to type a minimum of 35 wpm (you will be required to take an assessment)
-Weekend availability

Education:
High School

Experience:
Entry Level

Qualifications:
-Must be able to handle a high volume of inbound phone calls
-General knowledge of computers
-Typing minimum of 35 wpm accurately
-Proficient communication skills (written and verbal)
-In-depth knowledge of call center customers
-Minimum High School diploma


If you are interested in being considered please send your resume with a brief bio of your qualifications to holly.chase@randstadusa.com . You will then be prompted to take a typing assessment.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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