Inbound Customer Service

  • location: Folsom, CA
  • type: Temp to Perm
  • salary: $14 per hour
easy apply

job description

Inbound Customer Service

Do you have experience in customer service and data entry? If so, and you are seeking to get your foot in the door with a well-established company in Folsom, please see the description below.

CUSTOMER SERVICE REPRESENTATIVE 1
Pay: $14/hr
Location: Folsom, CA 95630
Schedule: Must be available between - 5:00 AM to 5:00 PM M-F and possible Saturdays
Duration: Temp
Start Date: 5/26

**Assessment Required - Computer Literacy & Typing

Responsibilities:
Inbound call center environment assisting callers with Government Healthcare

- Will respond to customer phone inquiries
- Assist with application and eligibility requirements
- Accesses, reads, and interprets customers and provider data elements within customer's application
- Will notate system with customer activity/transactions
- Answers customer questions and assists in problem resolution
- Assists customers in the enrollment process

Working hours: 5:00 AM - 5:00 PM

Skills:
- Excellent attention to detail
- Ability to provide empathy
- Excellent organizational, interpersonal, written, and verbal communication skills
- Ability to multi-task in a fast-paced environment and meet set deadlines

Education:
High School

Experience:
Entry Level

Qualifications:
- Seeking background in health care, human services, or customer service, must have experience in one of the three
- Experience in data entry and call centers, preferred
- Knowledge of health and social services programs, preferred

***MUST HAVE HIGH SCHOOL DIPLOMA OR GED - WILL NEED TO PROVIDE PROOF IF OFFERED ROLE


If interested and qualified please send resumes to madalyn.otto@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs