Customer Service

  • location: Manchester, NH
  • type: Temp to Perm
  • salary: $15.50 per hour
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job description

Customer Service

Our client, in Bedford, NH, has an opening for 3 Customer Service Call Center Representatives. The ideal candidates will have experience in a call center or customer service environment and have a flexible schedule.

Location: Role will be remote until COV)D-19 has subsided. At that time, you will need to go to the office.
Pay: $15.50/hour
Hours: M-F 9:30am-5:30pm OR 11am-7:30pm OR 1pm-9:30pm

Perks as a Temp:
- Flexible work schedule
- On site cafeteria and courtyard break area
- Great training and fun work environment
- Ability to go perm or stay as a Temp
- No weekends

Responsibilities:
?? Will be making 80-100 outbound calls per day to clients and patients (no sales)
?? 80% of calls Outbound 20% Inbound reading primarily off a script
?? Responsible for navigating several computer skills and logging calls
?? Calls will be customer service in nature to assist clients
?? Will be subject to quality monitoring by leadership team

Working hours: 9:30 AM - 5:30 PM

Skills:
- OK with spending most of time on phone
- Excellent communication skills
- Bi-Lingual a plus but not a requirement
- Good computer skills

Education:
Associate

Experience:
Entry Level

Qualifications:
?? Dependability and on time
?? Call Center experience preferred. Should have Customer Service experience
?? Background with medical terminology, pharmaceuticals, HIPAA and Privacy Laws a plus


For immediate consideration, please email francis.rowley@randstadusa.com or call 603/623-1181.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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