Customer Service Rep
Randstad is currently seeking Debt Specialists for a Fortune 500 Banking Company in Falmouth, ME (Zipcode: 04105). Interested candidates should send their resume to email@example.com with the posting job title and location attached to the email along with your contact information. This position is a 6 month Temporary-to-Hire opportunity starting on 6/9/2020 paying $15.50-$16/hour. Interested candidates should be available to work Monday to Saturday between 8:00am-10:00pm as shifts will be between these hours. Shifts will vary: 8a-5p, 9a-6p, 10a-7p, 12p-9p, 1p-10p
+ Reduces losses by negotiating and collecting payment on delinquent retail, consumer, residential or auto accounts.
+ Demonstrates sufficiency in a range of processes, procedures and systems to perform assigned tasks
+ Understands how the assigned duties relate to others in the team and how the team integrates with others
+ Handles own workload, coordinates tasks and services with others
+ Recognizes and solves routine problems that can occur in their own work area without supervisory approval
Working hours: 8:00 AM - 10:00 PM
+ Uses communication skills to exchange technical or process information with composure and ensures underlying details are clarified
+ Determines reasons for customer delinquencies and uses standard methods and procedures to secure payment; Identify reasons why customers can or cannot pay
+ Identifies type of loan product involved, including residential mortgages, home equities, indirect loans, mobile homes, lines of credit, unsecured loans, recreational vehicles, overdrafts and others and modify approach accordingly
+ High school/GED or equivalent
+ 1+ years of collections experience preferred
1. Is the LOCATION commutable for you based on the Zip Code?
2. Do you have 1+ years of collections experience?
3. Would you be interested in a temporary-to-Hire opportunity?
4. Would $15.50-$16 per hour be an acceptable target rate of pay for you?
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.