Collections

  • location: Jacksonville, FL
  • type: Temp to Perm
  • salary: $16 per hour
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job description

Collections

The Collector works in the Collections and Recovery Operations environment and has experience with multiple products and stages of delinquency, including recovery. This role can work in any stage of delinquency and it can work in multiple stages of delinquency or across multiple product types.

This is a work from home position between the hours of 8am - 10pm. All shifts are 8 hours in length.

Responsibilities:
Primary responsibilities are collections, customer service, and other loss mitigation and recovery activities.
Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts.

Working hours: 8:00 AM - 5:00 PM

Skills:
Customer Service
Call Center
Computer Savvy

Education:
High School

Experience:
Experienced

Qualifications:
Ability to convince customers to pay their debt & provide a positive experience for the customer
Microsoft Office: Word, Excel & Outlook


Selected candidates will have an initial phone screen followed by an online interview

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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