Customer Service Representative

  • location: Norwood, MA
  • type: Temporary
  • salary: $17 - $19 per hour
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job description

Customer Service Representative

Answer incoming calls from plan participants and provide accurate answers regarding defined contribution & benefit retirement plans, health and welfare benefit plans, and other HR related services.

Responsibilities:
Communicate in a clear, concise, and confident manner in order to provide an "excellent participant experience" to all customers.
Ensure that all transactions are submitted in a timely and accurate manner.
Resolve all inquiries that require additional information by utilizing the appropriate resources and provide timely follow up as necessary.

Working hours: 8:00 AM - 5:00 PM

Skills:
Excellent communication & problem-solving skills.
Ability to work in a high-volume, fast-paced environment.

Education:
High School

Experience:
Experienced

Qualifications:
1 year of Customer Service experience is required.
High School Diploma/GED is required.


Now Hiring Healthcare Benefits Reps in Norwood!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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